Refund Policy

Every paid plan starts with a 7-day free trial. No credit card required. You get full access during the trial. After it ends, you can subscribe or let your account go read-only — you won't be auto-charged.

Monthly plans can be canceled anytime. After cancellation, service continues until the end of the current billing period. The paid month is non-refundable, but you won't be charged for the next cycle.

Annual plans are eligible for a prorated refund (for the unused months) if requested within 30 days of purchase. After 30 days, cancellation stops auto-renewal but the rest of the paid period remains active — no refund.

We issue full refunds for:

• Extended service outages (over 24 hours of unplanned downtime)
• Material product misrepresentation that support cannot resolve
• Duplicate charges caused by our error

You can cancel directly via "Manage billing" in your dashboard. For refund requests, email service@7275.com with:

• Your account email
• The order ID (in your Stripe receipt)
• Reason for refund

We'll respond within 5 business days. Approved refunds go back to your original payment method (5–10 business days for the bank to settle).

• Accounts terminated for Terms of Service violations
• Charges arising from abuse or fraudulent activity
• Requests outside the eligible window

Billing questions: service@7275.com.