DEXUN AdWhiz ("we", "us", "the Service") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use DEXUN AdWhiz. By using the Service, you agree to the terms of this Policy.
Information We Collect
- Account information: When you sign up, we collect your email, name (optional), password hash, and basic profile data from OAuth sign-in (avatar, username).
- Ad account data: After you authorize via OAuth, we read your Google Ads / Meta Ads / TikTok Ads campaigns, keywords, bids, creatives, and performance metrics.
- Payment information: Processed by Stripe. We do not store full card numbers. We retain only the Stripe customer ID, subscription status, and billing address.
- Usage data: Access logs, browser type, IP, action history — used for security auditing and product improvement.
How We Use This Information
- Provide and operate DEXUN AdWhiz (account management, AI ad optimization, reporting).
- Process subscription payments, refunds, and invoicing.
- Send service notifications, security alerts, and product updates (opt-out available).
- Analyze usage to improve the product.
- Comply with legal obligations.
Third-Party Services
DEXUN AdWhiz relies on the following vetted third-party services, each with their own privacy policy:
- Amazon Web Services (server and database hosting, US West – California) — stores account and subscription data
- Stripe (payments) — processes subscription billing
- Anthropic / OpenAI (AI inference) — receives a summary of your ad-account data to generate optimization suggestions
- Google / Meta / TikTok (OAuth + Ads APIs) — reads ad-account data you have authorized
- TikTok Pixel (measuring our own ads, loaded only with your consent) — see "Cookies and Tracking" below
Data Security
We use industry-standard safeguards: transport encryption (HTTPS / TLS 1.2+), bcrypt password hashing, least-privilege access controls, and regular backups. No internet transmission is 100% secure, however.
Cookies and Tracking
We use essential cookies to maintain login sessions. Only if you choose "Accept all" in the cookie banner do we load the TikTok Pixel, which sends TikTok page-view, email sign-up and successful-purchase events together with browser and device information (such as IP address, browser type, the page address and TikTok cookie identifiers). We use this to measure how our own ads on TikTok perform. The legal basis is your consent, which you can withdraw at any time on the Cookie Policy page. The recipient is TikTok, which processes the data under its own Privacy Policy. See our Cookie Policy for details.
Your Rights
Under applicable privacy regulations (GDPR, CCPA, etc.) you have the right to:
- Access — view your name, email, and account state in Settings.
- Export — download a complete JSON snapshot of your data via /api/account/export (also linked from the Danger Zone in Settings). The file includes your profile, subscriptions, connected ad accounts, API key metadata, and the last 90 days of security events. Cryptographic secrets are deliberately excluded.
- Correct — edit your display name and notification preferences directly in Settings.
- Delete — close your account with one click from the Danger Zone in Settings. The action cascades through every row we hold (subscriptions, OAuth grants, API keys, password-reset tokens, security events).
- Revoke any OAuth authorizations directly in your Google / Meta / TikTok consoles, or disconnect them from Settings.
- Cancel your subscription through the Stripe Customer Portal (linked from the dashboard).
Everything above is self-serve — you don't need to email us to exercise these rights. If you do hit a wall, write to [email protected] and we'll handle it within 30 days as required by GDPR.
International Data Transfers
DEXUN AdWhiz is hosted in the AWS US West (California) region. By using the Service from outside the United States, you consent to your data being transferred to and processed there.
Children's Privacy
DEXUN AdWhiz is not directed at children under 13. If we learn we have inadvertently collected a child's information, we will delete it promptly.
Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated by email or in-product notice. The latest version is always posted on this page.
Contact Us
Questions? Email [email protected].