Connect TikTok Ads (Business Center)

Connect ad accounts through TikTok authorization; how to re-authorize when an account shows "access revoked", and how to restore accounts you disconnected.

Before you start

  • Your TikTok login needs Admin or Operator access to the ad accounts in TikTok Business Center (view-only access cannot create or change ads)
  • The ad account must have completed identity / qualification review
  • Some TikTok regions (e.g. US) have extra compliance checks

Steps

  1. Dashboard → "Connect account" → TikTok Ads
  2. TikTok login pops up — use your Business Center login
  3. Tick the ad accounts to authorize (multi-select); confirm the scopes
  4. On return, DEXUN AdWhiz starts reading campaigns, ad groups and ads
TikTok keeps only the ad accounts ticked in your most recent authorization: accounts left unticked lose access. Every time you re-authorize, tick all the ad accounts you want AdWhiz to manage.

When an account shows "access revoked": re-authorize

An account card showing "access revoked" means TikTok no longer lets the login you authorized with read or manage that ad account — usually because it was left unticked in a later authorization, or your Business Center permissions changed. To fix it:

  1. In TikTok Business Center, check that your login still has Admin or Operator access to the ad account; if permissions changed, ask a Business Center admin to assign them again
  2. In the AdWhiz dashboard, click "Re-authorize TikTok" on that account card
  3. Sign in with a TikTok login that has access and tick all the ad accounts you want AdWhiz to manage
  4. Back in the dashboard, the notice clears and the account shows normally

Restore accounts you disconnected

Accounts you disconnected in AdWhiz are not brought back by re-authorizing — so one authorization cannot restore the many accounts you removed. To bring one back, go to Settings → Connected accounts → Disconnected accounts, tick it and click "Restore".

Still stuck?

Email our engineering team — typical reply within 1 business day.